FQA

SHIPPING & DELIVERY

• Q: Where does Homevory ship from?
  A: We ship directly from our U.S. and global fulfillment centers (including the United States, Vietnam, and China) depending on product type and stock availability.
• Q: How long does delivery take?
  A: Usually within 3–8 business days for U.S. orders. International orders may take 7–14 days depending on your location.
• Q: Can I track my order?
  A: Yes! Once your order is shipped, we’ll email you a tracking number so you can follow your delivery in real time.

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 ORDERS & PAYMENTS

• Q: What payment methods do you accept?
  A: We currently accept PayPal, major credit/debit cards (Visa, MasterCard), and secure online payments.
• Q: Can I cancel or change my order?
  A: Orders can only be modified or canceled within 12 hours after purchase. Please contact our support team immediately via service@homevory.org

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RETURNS & REFUNDS

• Q: What if my product arrives damaged or defective?
  A: No worries — contact us within 7 days of delivery with photos or videos, and we’ll arrange a replacement or refund.
• Q: Do you offer free returns?
  A: Returns due to defects or incorrect items are 100% free. For other reasons (like change of mind), you may be responsible for return shipping.

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WARRANTY & PRODUCT SUPPORT

Q: Are Homevory products under warranty?
A: Yes, all our products come with a 1-year limited warranty against manufacturing defects.

Q: How can I get product support?
A: Email us anytime at service@homevory.org — our support team replies within 24 hours.

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ABOUT HOMEVORY

• Q: What is Homevory?
  A: Homevory is a modern home & lifestyle brand offering smart, practical, and stylish products to improve your everyday living — from home decor and smart appliances to pet and fitness essentials.
• Q: Is Homevory legit?
  A: Absolutely. We are a verified global brand, operated by Homevory LLC (Wyoming, USA), with secure payments and trusted suppliers.

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 Still need help?

• Contact us via:
  +Email: service@homevory.org

          +Whatsaap ：+12132570920

          +Website : www.homevory.org

 We respond to all inquiries within 1 business day.